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Defence in Depth. Fully Redundant. Unstoppable Service.

IndiviCare 4 is deployed in two state-of-the-art, $100M+ data centres:

  • The solution is fault tolerant and hardened against physical and cyber attacks. Our defence in depth technology includes Denial of Service protection, Intrusion Detection, Intrusion Prevention, Content Filtering, Anti-Malware, Anti-Phishing, plus Multi-Factor Biometric and Multi-Ringed physical security with 24/7 guards.
  • Each data centre is independently powered – electrical backup systems have backup systems and support the 100% Power Service Level Agreement.
  • Our backbone speed is delivered by a 100G network and this is backed by a 100% Network Uptime Service Level Agreement.
  • The geographically distributed data centres protect against natural disasters. Each houses one of your two fully synchronized EMR servers. At any time, if a fault occurs at one site, we can move your clinic to the secondary “Hot Standby” server. These Hot Standby servers are fully functional and support ongoing integration with all network based services including labs, faxes, and billing services.

IndiviCare 4 is clearly an unstoppable service.

Easy to Use. Easy to Switch. Objectively Better.

IndiviCare 4

  • Intuitive user experience and the lowest training requirements of any certified EMR
  • Pain free data conversion from your existing EMR
  • Professionally developed, managed and commercially stable software
  • First Databank Rx interactions
  • Automated OHIP MC EDT billing and health card validation
  • Extensive support for electronic labs and hospital report feeds including OLIS & HRM
  • Low up front costs; ongoing subscription cost is market leading
  • One year contract
  • No server hardware equipment to purchase nor re-purchase every 3 years
  • No need to physically store valuable medical data in your clinic; Personal Health Information resides in our secure data centres with 24/7 on-site security
  • Carrier class, defence in depth network security is prohibitively expensive to deploy in your clinic
  • Servers can operate independently of the public electrical grid, protecting you from brown and black outs
  • Resilient and real-time backup/failover with two independent EMRs, keeps your clinic running even in the event of a full system failure

Indivica By The Numbers – August 2016

2: world class data centres
4: major releases of software
8: years in business

1000: servers
1400: OHIP billing physicians
4000: active users

3 million: dollars of software development donated
5.5 million: medical records under management

IndiviCare 4 – Get More. Pay Less. $200/Month.

Get More

  • Easy to use, commercially stable and fully certified EMR solution
  • Supports both Specialist and General Practices –used in over 30 different areas of health care
  • Export your complete data on demand at any time
  • Indivica provides unlimited liability for privacy and security
  • One year contract
  • Two state-of-the-art, multi-million dollar hosting facilities
  • Ministry of Defence standards for layered cyber and physical security
  • Performance on demand virtualization
  • Actively monitored and managed solution – both electronic and human oversight
  • Guaranteed application, power and network uptime service level agreements
  • Managed hot standby failover servers with follow-me services support
  • Cloud application platform delivering real-time data sharing and access to electronic health assets

Pay Less

  • The subscription cost of $200/month delivers market leading value proposition

Upcoming Event – Sept. 22, 2016 – The EMR: Every Step Conference

The EMR: Every Step Conference is Ontario’s premier electronic medical record technologies conference series for community-based physician practices. Come meet the Indivica team and learn more about IndiviCare 4, our latest software release, and how it can help you improve your practice.

The conference takes place on September 22, 2016 at:
International Conference Centre, 6900 Airport Rd., Toronto, ON, L4V 1E8

For more information about the conference, please see:

IndiviNet – Indivica’s Secure Cloud Application Platform

IndiviNet is our secure platform for delivering innovative solutions.


IndiviNet delivers the next-generation of EHR table stakes today: Safe (for you and your patients), Secure (against existing and emerging threats), Resilient (uninterrupted service after unexpected events), Efficient (reducing your effort), and Cost Effective (reducing your total cost of ownership).

It is Networked: transparent access to information (both local and remote), resources (such as OLIS and MCEDT, …), communications (both on-net and off-net, including patients), and self-service (helping stakeholders help themselves).

It is Automated: removing the human from tasks which can be performed by the system and streamlining your effort in dealing with events.

IndiviNet is Informative: mountains of data is reduced to actionable insight into patient care and your clinical operations.

It is Actively Managed: it’s our preventative action plan, to ensure your data is safe, secure, and always available to you – everything you rely upon is monitored by our Network Operations Centre (NOC) technology, predicting and resolving faults before you even know they exist.

Indivinet is the platform on which IndiviCare 4 is based.


More information about Indivicare 4 can be found here.

Indivica’s Data Centres

Welcome to Fort Knox

  • Fault tolerant and hardened against physical and cyber attacks – defence in depth including Denial of Service, Intrusion Detection, Intrusion Prevention, Content Filtering, Anti-Malware, Anti-Phishing, plus Multi-Factor Biometric and Multi-Ringed physical security with 24/7 guards
  • Independently powered – electrical backup systems have backup systems – 100% Power Service Level Agreement
  • Backbone speeds – 100G network – 100% Network Uptime Service Level Agreement
  • Geographically distributed protects against natural disasters – Toronto & Barrie

Indivica Delivers

  • World class data centres (spring 2013) with 99.999% uptime, and military grade, defence-in-depth security: IndiviCare Hosted Backup for 350+ clinics and Proactive Management solution (realtime operational awareness) covering both hosted and locally deployed servers
  • IndiviNet (summer 2014) secure cloud application platform: WebEDT (spring 2015), IndiviCare Rx (Dec. 2015), IndiviCare Auditor (Dec. 2015), WebHCV (Mar. 2016), IndiviCare Link (May 2016)
  • IndiviCare 4 production deployed (Dec. 2015) and certified (May 2016) includes hundreds of feature improvements and security enhancements requiring virtually no new end-user training
  • IndiviCare Collaboration (ongoing customer partnerships) – FHT Program Reports, IHP Encounter Tracking, UTOPIAN – CPCSSN Data Analysis, Invoice Analytics

IndiviCare 4 Certification

Toronto, ON, May 10, 2016 – Indivica is pleased to inform you that we have successfully completed the certification of IndiviCare 4 under OntarioMD’s ASP EMR marketplace expansion program today and we are now able to offer you an OntarioMD-certified EMR solution.

For additional information concerning OntarioMD’s ASP EMR marketplace expansion program, please refer to, and the addition of IndiviCare 4 to their updated Certified EMR Details page at: ““.

Indivica is now offering its IndiviCare 4 software as an OntarioMD-certified EMR solution which has been developed to meet the requirements of OntarioMD’s v4.2 EMR Specifications. Detailed information about the new and improved functionality, descriptions and screenshots of IndiviCare 4 is available on our website via:“.

If you have any questions, please do not hesitate to contact us.


Neil Baimel & David Daley

Spotlight on IndiviCare 4 – Rx Interactions

New in IndiviCare 4 – Drug-Drug and Drug-Allergy Interactions

The new drug-drug and drug-allergy interactions platform by Indivica, delivers the First Databank interactions platform in an un-obtrusive and helpful manner.

The solution does not interrupt your workflow or time to prescribe. It provides helpful alerts and the ability to discover additional information on the discovered interaction, including suggested mitigation strategies.


For more information, please select the following link.

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